Providing Supervisors with the Tools They Need
Supervisors provide structure, support, and guidance, which leads to high-quality service delivery and client experience. We prioritize the development of supervisors, particularly within the healthcare and human services fields, as this is a critical role for ensuring staff engagement, job satisfaction, and retention. If you are a supervisor that wants to deepen your support for your team or supervisees, this training is for you.
What to Expect
As a participant, you will engage in 26.5 hours of a peer-supported cohort experience designed to equip participants with a practical toolbox of leadership skills. You will learn strategies and best practices and work through exercises with other supervisors to share collective experiences. We expect participants to attend with the goal of enhancing their leadership approach, competencies, and confidence in supervision. Eligible participants can receive CEU credits upon completion of the cohort.
Session Topics
Research indicates feedback has powerful effects on multiple aspects of supervision and job performance, yet the activity is fraught with emotion and many supervisors find it to be one of the most challenging parts of the job. This session provides a conceptual background and concrete strategies for supervisors to improve their ability to give and receive constructive feedback.
It is important to document supervision activities for legal, ethical, evaluative, clinical, and licensing purposes. With a focus on objectivity and strengths-based practice, this session will provide widely accepted guidelines for documentation that supervisors can tailor to their specific needs.
Traditional models of supervision lack attention to cultural context and supervisors may feel tension, fear, or lack of knowledge to engage in discussion about culture, especially race and ethnicity. Exploring cultural differences within the context of supervision is key to engagement, equitable practice, personal and professional growth, and client care. This session explores conceptual information and practical strategies to improve cross-cultural supervision.
Sometimes, the people we supervise are working with clients facing similar situations or challenges we face in our personal lives. In this session, supervisors will learn how to recognize trauma reactions and burnout symptoms and understand their role in prevention and intervention from both an individual and organizational perspective.
Emotional regulation is key to working with people; and in supervision, things can get tense when providing feedback, evaluation, and conflict resolution. In this session, we will navigate emotional responses with a self-care plan and learn to share authentic feelings within the supervisory dynamic in this training.
Workplace conflict is a given in most situations as teams navigate tasks, processes, and communication to meet the goals of the organization. This session will assist supervisors in exploring underlying causes of conflict and understanding their role concerning staff conflict. Supervisors will also learn about various strategies and practice using a mediation model.
Group collaboration provides many advantages and opportunities to meet organizational goals; however, group dynamics can limit progress. In this session, group processes and behaviors will be identified, and supervisors will learn the key role they can play in leading effective groups.
Great meetings don’t just happen, they are planned! In this session, supervisors will learn the key components and skills necessary to prepare and facilitate effective meetings.
A successful supervisor does not do it all alone. This session examines the concepts of delegation and accountability, teaches the skills necessary to ensure the work gets done, and provides supervisors an opportunity to discuss the challenges of shared responsibility and holding others accountable.
In this final session, participants will reflect on their supervisory practice over the course of the training series and identify how they have applied new concepts and skills in their positions.
Want to Speak with Someone?
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(616) 726-8204Contact Form
Want to speak with someone?
We are here to help. Fill out our quick contact form below and we will get you in contact with the right person for you!
(616) 726-8204Contact Form