Accountable Health Communities

About Accountable Health Communities

Centers for Medicare & Medicaid Services (CMS) selected 32 participants for the Assistance and Alignment Tracks of the Accountable Health Communities (AHC) Model. The CMS grant awardees will implement and test the three track AHC model to support local communities in addressing the health-related social needs of Medicare and Medicaid recipients by bridging the gap between clinical and community service providers. Improving the vital link between clinical and social needs, also known as social determinants of health, means the external factors that contribute to poor health can be addressed, in addition to the clinical healthcare needs.

The grant offers the resources needed to continue to build the infrastructure to expand Health Net as a centralized hub and to foster the growth of established strategic partnerships with the following organizations:

  • Arbor Circle
  • Catholic Charities West Michigan
  • Cherry Health
  • Family Outreach Center
  • Heart of West Michigan United Way
  • Metro Health - University of Michigan Health
  • The Salvation Army Turning Point
  • Spectrum Health and Helen DeVos Children’s Hospital

More information about the Accountable Health Communities Model is available on Centers for Medicare & Medicaid Services website.  

Non-Discrimination Notice

Health Net of West Michigan doesn't exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, sex, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Health Net directly or through a contractor or any other entity with which Health Net arranges to carry out its programs and activities. 

How to file a complaint 

If you believe you've been subjected to discrimination in a Health Net of West Michigan program or activity, there are 3 ways to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: 

  • Online
  • By phone: Call 1-800-368-1019. TDD users should call 1-800-537-7697. 
  • In writing: Send information about your complaint to:
    Office for Civil Rights
    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201

Notice of Availability of Auxiliary Aids and Services

We are taking steps to make sure that people with disabilities have an equal opportunity to participate in our services, activities, programs, and other benefits. People with disabilities include those who are deaf, hard of hearing, or have low vision or other sensor limitations. If you need materials in a different format than provided, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 616-726-8204 to request materials.