CHAP Transportation Services

How we can help

CHAP offers free round-trip transportation for primary care doctor visits. Anyone who is eligible for CHAP services, can use our transportation coordination services for same or next day sick appointments. Any newborn qualifying for Welcome Home Baby services also qualifies for transportation to their first medical home visit. 

Uninsured individuals can call our case management team for assistance finding resources for transportation to their appointments.

Transportation Services through Medicaid Health Plans

Each Health Plan has a different time frame to set up transportation services. Below are the contact numbers and guidelines for seeking transportation to medical appointments. Details are subject to change, so please contact the transportation line or your health plan directly for details.

Call at least 4 business days (counting current day and day of appointment) in advance to arrange transportation with a health plan.

  • Priority Health Transportation-1-888-975-8102

Setting up transportation through Health Net

To set up transportation through Health Net, please call (616) 632-1015. We are happy to help and answer any questions you may have about transportation services.