Accountable Health Communities Client Information

Non-Discrimination Notice

Health Net of West Michigan doesn't exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, sex, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Health Net directly or through a contractor or any other entity with which Health Net arranges to carry out its programs and activities.

How to file a complaint

If you believe you've been subjected to discrimination in a Health Net of West Michigan program or activity, there are three ways to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

  • Online
  • By phone: Call 1-800-368-1019. TDD users should call 1-800-537-7697
  • In writing: Send information about your complaint to:
    Office for Civil Rights
    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201

Notice of Availability of Auxiliary Aids and Services

We are taking steps to make sure that people with disabilities have an equal opportunity to participate in our services, activities, programs, and other benefits. People with disabilities include those who are deaf, hard of hearing, or have low vision or other sensor limitations. If you need materials in a different format than provided, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 616-726-8204 to request materials.